Terms of Service

Service Description

• RemoveHandwriting is an AI-powered service that removes handwritten text from images while preserving printed text.
• Supported formats: JPG, PNG, and PDF files.
• Images are processed in memory and are not permanently stored on our servers.
• The service is provided on an as-available basis, and actual results and performance vary depending on image characteristics, request volume, server load, concurrency, and third-party infrastructure.

Accounts & Authentication

• Email verification or Google login may be used to authenticate.
• You are responsible for maintaining the confidentiality of your account and password.
• You can manage and delete your account from your account page.

Account

Credits & Subscriptions

• We offer both credits and subscriptions for service usage.
• Credits can be earned by sharing our website and can be used when you do not have an active subscription.
• Subscriptions can be cancelled at any time; see pricing page for details.

PricingProduct facts

Payment & Billing

• Payments are processed through Stripe or PayPal.
• All fees are non-refundable unless otherwise stated in our refund policy.
• API access and API credentials are non-refundable once issued, except where our refund policy expressly states otherwise.
• You are responsible for any applicable taxes.

Refund policy

Acceptable Use

• You agree not to use the service for any unlawful purpose or any purpose prohibited under this clause.
• You may not use the service in any manner that could damage, disable, overburden, or impair our servers.
• Do not upload images containing sensitive personal information or inappropriate content.
• Non-API plan users may only use the service manually through our website or mobile application.
• You are prohibited from using automation scripts, reverse engineering API protocols, or accessing the service programmatically.
• We record processing activity logs to detect violations of these terms. Images are not stored permanently; see the Privacy Policy for details.
• If your use case involves high-volume automation, production workloads, or custom performance requirements, you should contact us before purchase to discuss whether a separate written arrangement is needed.

Performance Disclaimer

• Public descriptions of speed, reliability, availability, or production readiness are illustrative only and do not constitute a guarantee, commitment, or service level agreement (SLA).
• Actual performance varies depending on image characteristics, request volume, server load, concurrency, customer environment, and third-party infrastructure.
• Any SLA, guaranteed latency, throughput, concurrency commitment, or custom enterprise arrangement must be separately agreed in writing.

Intellectual Property

• The service and its original content, features, and functionality are owned by RemoveHandwriting and its licensors.
• Images you upload remain your property; we do not claim ownership of your content.
• We do not permanently store processed images on our servers.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs your use of the service.

Privacy policy

Limitation of Liability

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability is limited to the fees for the affected billing cycle.
• We do not guarantee the accuracy, quality, speed, throughput, concurrency capacity, or suitability of processed output for any particular business purpose.
• We are not liable for delays, degradation, or interruptions caused by customer environment, network conditions, cloud providers, CDNs, payment providers, or other third-party infrastructure.

No Warranty / Fitness for Purpose

• We do not warrant that the service will meet any particular business requirement, production workload, deployment expectation, or end-user experience target.
• We do not warrant that the service is fit for a particular purpose, including any specific customer workflow, concurrency model, latency target, or commercial use case.
• You are responsible for evaluating whether the service is suitable for your intended use before relying on it in a production environment.

Termination

• You may terminate your account at any time from your account page.
• We may terminate or suspend your account for violations of these terms.
• Upon termination, your right to use the service ceases immediately.
• Violations of these terms, including unauthorized use of automation scripts, may result in account suspension or termination and may affect refund eligibility.

Changes to Terms

• This revision was introduced alongside our major redesign in October 2025. The version and dates shown at the top of this page identify the current terms.
• Material updates are identified by the version, effective date, and last updated date shown at the top of this page.
• Continued use of the service constitutes acceptance of updated terms.

Operator & Contact

This service is operated by the website operator of RemoveHandwriting. For questions about these terms, refunds, or service-related issues, contact service@removehandwriting.com.